My tenant called to get someone out since they thought a pipe burst in the yard and they were without water. Took Vendola a week and a half to get out to the house to fix the problem. There was a mix-up in communication and I, as the landlord, was never contacted to give the okay for work to commence.When I found out they were at the house and already working, I allowed them to continue. I asked that day for them to please let me know what the problem was and what was done to fix it. I never received communication letting me know and now almost a week late, I still do not know. Then, two days after the problem was supposedly fixed and the house had water, again there was no water. I left messages over the weekend for someone to get out and fix the problem that obviously wasn't fixed previously and didn't receive a call back until Monday. The message left for me said that it must be because the tenants were instructed to put a heat lamp in the well house and must not have done that (which they had). Tenant said that when they went to the well house, the power box had shifted so the worker hit it a few times and it worked. Unprofessional and very lacking in customer service.
Vendola Mechanical Contractors is a US General Contractor based in Alamosa, Colorado. Vendola Mechanical Contractors is located at 185 Broadway Ave, Alamosa, CO 81101, USA.
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