I've been going there for years, with two different doctors. No one has been rude to me, and the wait seems about normal for doctor's. I buy my glasses and contacts online so I don't have any issue with that. It's hard to get an appointment now as the Dr. isn't in very often, and he doesn't give complimentary contact solution packs like most eye docs do, but all in all, the docs and the staff are courteous and seem to know what they're doing.
I thought my eyes were the problem, but then I found 6 months later that Walmart's lens lab cut the prescription off "too short". Another optometrist measured the lenses and I have about 6-8mm of reading magnification at the bottom of the lenses - that's about 3 lines of the book you're trying to read. I thought my eyes were the problem! When I took the glasses in to show them to the Walmart Vision staff, they told me I was past the 60 day warranty... and then went on to explain that it was actually my fault for picking out frames that had short lenses... Even though I pointed out that they never mentioned the 60 day warranty or advised me that the lenses might be a little short for using as reading (what I was getting the glasses for in the first place), they just said, sorry - we can give you a discount on a new pair of glasses... And then to top it off, the Cruzal scratch protection I paid extra for that has a 1 year warranty... they're scratched: "Oh, well that warranty is for manufacturer defects. You scratched them. We can't fix that." Walmart operates their enterprise as though individuals do not matter... there are plenty more people who will come in and buy from us because of our low prices.So, when you called today to schedule my annual eye exam, and I took the time to tell you how I feel like you gave me the shaft... all you said was: "Ok... well, sorry and have a nice day." You seem to have no interest in addressing my grievance with the quality of your service. It's not even you guys that screwed me over - your lab made the mistake. But it seems to me there is so much pressure from above you on the corporate flagpole that you didn't even suggest you'd try to get someone above you to address my situation. So I'm airing this dirty underwear you've sold me on the public flagpole. Your attitude seems to be "My way or the Highway" to your suppliers (so I'm told) as well as your customers. There are plenty of local, independent eye care centers who hope to earn our business. My advice to anyone looking for vision services: avoid this vision center San Luis Valley - they can't see our forest for their trees.
The dr. was very rude. Made negative comments about the locals, was cursing under his breath, he even dilated my pupils and didn't provide me with any eye protection when I left! Very terrible office.
Nothing but good things to say. Doctor is great, products have always been in stock. Technicians have always been competent and quick when I've brought in broken frames. Can't beat the warranty.
It was crappy they took me back and hour after my schedule appointment and I was the first schedule appointment of the day. Then the doctor was rude. I'm sorry my time is just as important as yours and I won't be going back to you that's for sure.
Walmart Vision Glasses is a US Health facility based in Alamosa, Colorado. Walmart Vision Glasses is located at 3333 Clark St, Alamosa, CO 81101, USA.
Please contact with Walmart Vision Glasses using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Walmart Vision Glasses opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Health facility in Alamosa